The IT – Computer Support Specialist (IT-CSS) Associate Degree program prepares learners in three areas of support: software, hardware and help desk. The IT-CSS graduate will be proficient with Microsoft Office, Windows operating systems, computer hardware, design and development of databases, basic computer network technologies, formal help desk environments and mobile computing devices. The IT-CSS program prepares learners to test for the Microsoft Office Specialist (MOS) Certification, A+ Certification, HDI Customer Support Representative (HDI-CSR) and HDI-Desktop Support Technician (HDI-DST) Certifications. Potential occupations include: Computer Support Specialist, Computer Applications Specialist, PC Technician, Help Desk Specialist, Help Desk Coordinator and Software Trainer.
IT - COMPUTER SUPPORT SPECIALIST ASSOCIATE DEGREE
Some of the potential careers graduates can pursue are: Software Trainer, Help Desk Coordinator, Help Desk Specialist, PC Technician, Computer ...
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Instructor
EeduCampus International Coalition
Category
- Description
- Curriculum
- Notice
- Reviews
FIRST TERM
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1
POWERPOINT LEVEL 1 ( 1 CREDIT HOURS) -
2
EXCEL LEVEL 1 ( 1 CREDIT HOURS)
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3
WORD LEVEL 1 ( 1 CREDIT HOURS)
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4
COMPUTER FUNDAMENTALS 1 ( 3 CREDIT HOURS)
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5
COMPUTER FUNDAMENTALS 2 ( 3 CREDIT HOURS)
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6
FOUNDATIONS OF TECHNICAL SUPPORT ( 3 CREDIT HOURS)
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7
INTRODUCTION TO IT TECHNICAL SUPPORT ( 1 CREDIT HOURS)
SECOND TERM
THIRD TERM
Pathways are a series of connected programs that enable you to advance over time to better jobs and higher levels of education and training. By earning one degree, you could also be completing several courses of a related program in a pathway, bringing you one step closer to an advanced degree.
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