The Certified Professional in Talent Development (CPTD)
- Description
- Curriculum
- Notice
- Reviews
The Certified Professional in Talent Development (CPTD) credential covers nine areas of expertise included in the: Instructional Design, Training Delivery, Evaluating Learning Impact, Emotional Intelligence, Talent Management, Coaching, Knowledge Management, Change Management and Performance Improvement.
The Certified Professional in Talent Development (CPTD) has direct experience in the field of talent development. CPTDs understand, and can affect, the value and impact employee learning & development strategies bring to the success of an organization. A CPTD can develop, implement, and evaluate solutions that impact an organization’s ability to achieve its goals and drive competitive advantage. The key capabilities for a CPTD are defined in the Talent Development Capability Model and include key personal, professional & organizational skills.
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What is a Facilitator? -
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Background Information
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Understanding Learning
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Adult Learning
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Competencies for Adult Educators
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Case Study: Anticipating Challenges
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15
Common Facilitation Techniques
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Facilitating an Open Discussion
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Case Study Facilitating an Open Discussion
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Effective Feedback
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Listening and Asking Skills
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Managing Divergent Perspectives
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21
Agendas
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34
Understanding Talent Management
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Understanding Performance Management
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Understanding Succession Planning
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Creating a Talent Management Plan
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About Competency-Based Programs
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Case Study : Smith Plumbing Inc
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Bring on Bench Strength
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Conducting Talent Assessments to Create a Talent Profile
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Keeping People Interested
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Case Study: Jim’s Job
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Keeping Superstars from Falling
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45
Talent Review Meetings
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Case Study : Talent Review Meetings
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Show Me the Money
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Communicating with High Potentials
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49
Development Strategies
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Case Study One: Avon Products
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Case Study Two: McDonald’s
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Case Study Three: HSBC
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Fostering Engagement
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54
Evaluating the Plan
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63
Definitions of Knowledge Management
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Case Studies: Knowledge Management
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History of Knowledge Management
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The Business Case for Knowledge Management
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The Knowledge Management Mix
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The Knowledge Management Framework
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Case Study : IT and D’s Conundrum
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Knowledge Management Models
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Knowledge Management Matrix
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Case Study: Knowledge Management Matrix
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Process Model (Botha)
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Case Study : Process Model (Botha)
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Knowledge Spiral Model (Nonaka and Takeuchi)
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Case Study Knowledge Spiral Model
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The Knowledge Management Toolkit
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Case Study: Which Technologies Would Be Best?
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Implementing Knowledge Management Initiatives
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The Shared Management Model
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89
Phase I (Preparation)
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90
Phase II (Activation)
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91
Phase III, Part A (Ongoing Evaluation)
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Case Study: Phase III, Part A (Ongoing Evaluation)
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Accepting Criticism (Ongoing Evaluation)
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Phase III, Part B (Formal Evaluation)
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Case Study: What Upset John? Phase III, Part B (Formal Evaluation)
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About Performance Reviews
